Returns & cancellations
Made for your order. Clear help when something goes wrong.
Made-to-order purchases
Each shop item is printed after it is ordered. Once production begins, we do not accept returns or exchanges for a change of mind, a customer-selected size, color or design, or an ordering mistake made by the customer. Please check the product description, size chart and your selections before paying.
Changes and cancellations
Email ruledbyoneinquiries@gmail.com as soon as possible with your order number. If production has not started, we can cancel and refund your order or confirm whether a requested change is possible. Once production begins, changes and change-of-mind cancellations are unavailable, except where required by law. A change is confirmed only when we reply accepting it.
Defective, damaged or incorrect items
If your item arrives damaged, has a printing or manufacturing defect, or differs from what you ordered, email us promptly with your order number, a description and photographs if available. We will review the issue and provide an appropriate replacement or refund. We cover approved return shipping for our errors and confirmed defects. Contact us before sending an item back so we can arrange the next steps.
Refunds
Approved refunds are issued promptly to the original payment method. Your payment provider may need additional time to post the credit. If we cannot fulfill your order, we will notify you and issue a refund. This policy does not limit rights or remedies available under applicable law.
Fundraiser orders — all sales final
Fundraiser purchases are final once paid. Change-of-mind cancellations, returns and exchanges, including customer-selected sizes, colors or quantities, are unavailable. The remedies above for damaged, defective or incorrect items, unfulfilled orders, and applicable legal rights still apply. Fundraiser payments are collected by Inkfluence Tees LLC through Square. See the fundraiser terms for payment and refund coordination.